FAQs

To place an order for Turkish towels, simply browse our collection and add the items you want to your cart. Once you're ready to checkout, follow the prompts to enter your shipping and payment information. You'll receive a confirmation email once your order has been processed.

We accept all major credit cards.

Yes, we offer international shipping to most countries. Shipping rates and delivery times may vary depending on your location. And it takes up to 5-6 days

We want you to be completely satisfied with your Turkish towels, so we offer a hassle-free return policy. If you're not satisfied with your purchase, simply contact us within 14 days of receiving your order to request a return or exchange.

Once your order has been shipped, you'll receive a tracking number via email. You can use this number to track your package and get updates on its delivery status.

Yes, we take the security of our customers' information very seriously. Our website uses SSL encryption to protect your data and all payments are processed through secure payment gateways such as Shopify Payments or other trusted providers.

No, we do not store your credit card information on our servers. All payments are processed securely through our payment gateway providers, who are certified to meet the highest level of industry security standards.

We accept payments in a variety of currencies, including USD, EUR, GBP, AUD, CAD, and more. The available currency options will depend on your location and the payment method you choose.

Yes, if you have a gift card or promo code, you can enter it during checkout to apply the discount to your order. Please note that promo codes and discounts may have expiration dates or other restrictions, so be sure to check the terms and conditions before using them.

Yes, you will receive a confirmation email and receipt once your order has been processed. You can also log in to your account on our website to view your order history and download invoices.

We typically process and ship orders within 5-6 business days. Delivery times will depend on your location and the shipping method you choose at checkout.

Yes, you will receive a tracking number via email once your order has been shipped. You can use this number to track your package and get updates on its delivery status.

We want you to be completely satisfied with your purchase, so we offer a hassle-free return policy. If you're not satisfied with your Turkish towels, simply contact us within 14 days of receiving your order to request a return or exchange. Please note that returned items must be in their original condition and packaging.

To initiate a return, please contact our customer service team with your order number and reason for return. We will provide you with instructions on how to ship the item(s) back to us.

Yes, we will issue a refund for the full purchase price of the item(s) returned, minus any shipping or handling fees. Please allow 5-7 business days for the refund to be processed to your original payment method.

If you receive a damaged or defective item, please contact us immediately, we may ask for photos of the damage or defect to help us resolve the issue quickly.

Turkish towels, also known as peshtemals, are woven from high-quality Turkish cotton, which is known for its absorbency and durability. Unlike traditional terry towels, Turkish towels are lightweight, fast-drying, and take up less space. They are also versatile and can be used as a bath towel, beach towel, sarong, scarf, and more.

To keep your Turkish towel in top condition, we recommend washing it in cold water with a mild detergent and avoiding bleach or fabric softeners. You can machine dry it on low or hang it to air dry. It's also a good idea to avoid using high heat or harsh chemicals, as they can damage the fibers and reduce the absorbency.

Yes, Turkish towels are made from natural fibers and are hypoallergenic, making them a great choice for people with sensitive skin. They are also free from synthetic materials and dyes that can irritate the skin.

Yes, Turkish towels are perfect for use at the beach, as they are lightweight, quick-drying, and sand-resistant. They also take up less space in your beach bag than traditional towels and can be used as a cover-up, sarong, or even a beach blanket.